License/Privacy Policy and T&C

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Our Licensing Policy

ALL SOFTWARE IS SUPPLIED UNDER A LICENSE AGREEMENT

This means that when you purchase the Virtual-LOI software you are purchasing the license to use it. You have not purchased the software itself.

Our current licensing policy

On purchasing a Virtual-LOI product a single user license is included in the price and allows the customer to install and run the software on ONE computer. The license for a single Office is for two years. The software functionality will not cease after that but, if you wish to move your software to another PC or require technical support, you will need to renew your license. To maximise your VLOI functionality, it's highly recommended that you install it on the computer you wish to use it on.

Supplying to Lodges

Due to the logistical problems to both ourselves and lodge secretaries, we do not supply sets to lodges to be passed on each year. The Virtual-LOI is designed for individual purchase and use only.

Licenses

A benefit for today's AND tomorrows Freemasons

To get the long term value from their Virtual-LOI products our customers will always need us to support them by helping them with installation problems and supplying new licenses to keep their software operational so they can learn their ritual. This is the purpose of 'licensing" software instead of selling it. As it always needs ongoing support and as, by its nature it continues to give new value to the user, it is normal to set a limit on the license period and to renew the license a limited number of times.

If you want us to be here to help you and future masons learn your ritual it is important that you do not pass your software to another mason. Please respect the license agreement, so we are still here to support your software in the future.If a fellow mason is interested in the virtual-LOI software please send them to our website to buy their own copy. Without new sales we will not be here tomorrow to issue ongoing key codes.

We are committed to respecting your privacy rights. We use the information we collect about you to process your order and to issue your license for the Virtual-LOI software.

Please read the following for more information regarding our privacy policy and how we seek to protect the information received from you.

Click here to download your Free copy of
'Principles of Masonic Ritual'.

Privacy Policy

Description and Use of Information Collected

When you order, we need you to provide your name, email address, mailing address, phone number, and payment information. This allows us to process and fulfil your order. We also need you to provide your lodge name and number for the sole purpose of making sure that you are a genuine mason before dispatching your order. Your lodge details will NOT be visible to anyone else.

When you place an order online with us, we use secure third-party e-commerce services, your payment information is never directly seen or stored by us.

We do NOT keep credit card information.

We keep your name, email address, mailing address, phone number and your license information in our database to send registration information to you.

We may use the information we collect to notify you of new software and applications we think you would find of interest. If you prefer not to receive this information, please submit your request to enquiries@virtual-loi.co.uk.

Policies Regarding 3rd Parties.

We do NOT share, trade, rent or sell the information collected from this site - or information provided to us by our customers through offline means - to any third parties.

Policy Changes.

Privacy policy changes will be posted here. Please feel free to contact us if you have further questions regarding our privacy practices.

Terms And Conditions

Definitions User - The customer who purchased the use of the Virtual-LOI software.
We / the company - The Virtual LOI
The software - The Virtual-Lodge Of Instruction Freemasons interactive training software (Virtual-LOI).
The software range consists of six separate officers each corresponding to one officer in a Masonic Lodge. Either single or multiple Virtual-LOI officers can be licensed to run on a single computer.
Lock-Code - A digital code generated from the users computer on the installation of the software.
Key-Code - A digital code generated from the users lock-code which unlocks/authorises the license on that specific computer.
License / Software license - Specified authorisation/permissions on the installation and use of the software on one computer activated by one key-code.

Ownership of the software The software remains the property of the company and its use is licensed to a single user. This enables the company to spread the development costs to many users, otherwise it would not be financially viable to produce.
It also enables the company to supply ongoing support for the software when users require it.

Licensed Use The company licenses the user to install and use the Virtual-LOI software on their computer. The License is issued for a two year period on the understanding that the software is installed on ONE machine only, for which a single license (Key-code) is issued and the cost of the license is included in the original purchase price of the product(s).

Extra Licenses
Further licenses may be supplied to a user, at the discretion of the company, on the absolute condition that it is for the users own computer.

Limitations on the License
We currently do not limit the software funstionality to a specific time period (e.g. 1 year) but issue a license which gives the user unlimited time use of the software on one machine AS LONG AS THE COMPUTER DOES NOT CHANGE. If the user upgrades the hardware or re-installs the operating system, the software will need to be re-licensed as the security software will deem it to be a different machine. Therefore if you are planning to add new hardware or re-install your operating system, please do that BEFORE installing the Virtual-LOI software then you will gain maximum benefit from your license.

Multiple Officer Licenses

Where two or more officers have been purchased by one user, a single license will enable all those officers to be installed on the same computer (A single key-code to activate the all specified officers on ONE machine).
Separate officers purchased by the same user must be installed on the same computer under one license and may not be installed on different machines. The user must have purchased each of the specific officers he wishes to run on his computer.

Purchases from our Store

All sales from our on-line store are FINAL. Due to the downloadable nature of the product we do not offer refunds.